At Aeris, we are at the forefront of the IoT revolution, connecting more than 70 million cellular IoT devices globally in our IoT Platform Services via our telecom operator partners and enterprise customers, providing cutting-edge SaaS solutions that enable businesses to harness the power of connected devices. Our largest industry segments are Automotive, Utilities and Transport & Logistics, using eSIM technologies.  Headquartered in Chicago with offices around the world, Aeris is the preeminent IoT software company globally powering critical projects across energy, connected vehicles, transportation, retail, healthcare and more.
This role offers access to some of the most brilliant minds in the industry, and the opportunity to build and elevate a thriving company – in an environment that values innovation, autonomy, and integrity.

A few things to know about us:

• We do things differently. As a pioneer in an industry poised to reshape every sector of the global economy, we can’t settle for another company’s tried and tested template. Innovation is the key to our success and it’s reflected in everything we do: from product design to corporate wellness.
• We are owners. Strong managers enable their teams to figure out how to solve problems. You will be no exception and will have the ownership and autonomy needed to be truly creative.
• Values are essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work.
• We walk the walk on diversity, inclusion and belonging. We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage.
• Career elevation. Create platform for growth where employees can take ownership of their opportunity and make it their own. Grow with the company and elevate your career.

Job Description:

The Security Sales Engineer will play a critical role in driving the success of our cybersecurity solutions by providing technical expertise and support throughout the sales cycle. This role involves working closely with the sales team, customers, and partners to design, demonstrate, and deploy advanced security solutions that address complex customer needs.

The ideal candidate will have a strong background in cybersecurity, with hands-on experience in solution design, technical presentations, and customer engagement. They will act as the technical advisor and trusted resource for customers, ensuring the successful deployment of our security solutions and driving customer satisfaction and retention.

Key Responsibilities:

• Provide pre-sales technical support and consulting for customers, including demonstrations and product demonstrations.
• Assist the sales team in qualifying prospects and developing tailored cybersecurity pitches based on customer use cases and customer data analysis.
• Advise customers on best practices for cellular IoT security, compliance standards, and risk mitigation strategies.
• Develop and manage proof-of-concept deployments to demonstrate the solution’s value and technical feasibility.
• Oversee technical aspects of customer onboarding and launch, ensuring successful implementation and integration of Aeris IoT Watchtower
• Engage with channel partners to provide technical support, training, and co-selling activities.
• Build and maintain strong relationships with technical stakeholders to ensure customer success and satisfaction.
• Act as the technical expert on Aeris IoT Watchtower Awareness and Enforcement.
• Provide deep knowledge of Secure Service Edge (SSE), Extended Detection and Response (XDR), and Zero Trust Network Access (ZTNA) capabilities.
• Stay current on industry trends, emerging technologies, and competitive landscape to effectively position and differentiate the solution.
• Provide technical training and enablement sessions for customers, partners, and internal teams to ensure a thorough understanding of the product and its capabilities.
• Develop technical collateral, including demo scripts and presentations, solution briefs, whitepapers, and best practice guides.
• Act as a bridge between customers and product management, advocating for customer needs and technical requirements to guide product development.

Minimum Qualifications:

• Bachelor’s degree in Cybersecurity, Computer Science, Engineering, Information Technology, or a related field. Advanced degrees are a plus.
• 6+ years of experience in sales engineering, solutions architecture, or technical consulting, specifically in the fields of cybersecurity, IoT security, or mobile network security within Asian markets.
• Strong understanding of cybersecurity principles and technologies, including Secure Service Edge (SSE), Extended Detection and Response (XDR), Zero Trust Network Access (ZTNA), and encryption standards.
• In-depth knowledge of network security, including threat modeling, risk assessment, and implementation of security controls tailored to various network environments (e.g., enterprise, cloud, and hybrid networks).
• Expertise with  leading cybersecurity platforms such as Palo Alto Networks (e.g., PAN-OS, Cortex XDR), Fortinet (e.g., FortiGate, FortiSIEM), Cisco Secure, and Check Point for advanced threat prevention and secure network configuration.
• Exceptional communication skills with the ability to present and articulate complex cybersecurity solutions to both technical and non-technical stakeholders.
• Strong technical writing skills for creating comprehensive documentation, whitepapers, and security best practices guides.
• Experience working closely with product management and engineering teams to advocate for customer needs, ensuring that product enhancements align with real-world security requirements.

Preferred Qualifications:

• Proven track record of building trust and strong relationships with customers and partners through proactive engagement and collaborative problem-solving.
• Demonstrated ability to assess and respond to complex security incidents in real-time, leveraging experience with threat detection and mitigation techniques.
• Strong project management skills with experience leading cybersecurity projects, including customer implementations, threat assessments, and vulnerability management.
• Relevant cybersecurity certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified IoT Security Practitioner (CIoTSP), or equivalent are highly preferred.
• Self-motivated with a proactive mindset, demonstrating ownership and accountability in delivering cybersecurity solutions and maintaining high customer satisfaction.

• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and manage multiple accounts and projects simultaneously.
• Fluency in Japanese. Additional Asian languages are a plus.