Engineering - Noida, Uttar Pradesh, India - Full Time
About Aeris:
For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth.
As a Level 2.5 BSS engineer you will be managing BSS platform, applications and services. You will be responsible for troubleshooting issues, configuration changes, as well as controlling access to the network.
Responsibilities:
Manage the IOTA BSS platform, applications and services
Troubleshooting on BSS platform, applications like: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, API’s (Rest, Soap), LDAP, Docker and Kubernetes
Give technical support to sales, marketing, project managers, and the customer, including pre-sales activities that can control and supervise the BSS platform implementation
Management and implementation of automation scripts. Verify and deploy new software releases
Verify and support the implementation of configuration changes
Analyze the risk and impact of a new service element integration or design change
Coordinate and work together with other teams such as L1 support, Engineering, etc.
Provide remote support and troubleshooting for integration engineers, customer, and 3rd party
Create, review and update processes and procedures to implement new configuration or fix common issues
Actively participate and contribute to the problem management process when necessary
Cover 24x7 On-Call duty on request to support the L1 team
Coordinate, support and execute proactive and reactive maintenance activities to ensure that high quality services within agreed SLAs
Create and deliver reports and dashboards of KPIs
Requirements:
Bachelor of Science in Telecommunication, Computer Information Systems, or equivalent with a minimum of 10 years of work experience
Intermediate knowledge of a choice (two or more would be nice) of techologies used in scalable cloud applications: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, API’s (Rest, Soap), LDAP, Docker and Kubernetes
Basic knowledge of SQL; Database programming would be nice
Basic knowledge of Linux
Knowledge of English spoken and written at a level sufficient to manage relationships with colleagues and corporate organizations with which it is connected
Enterprise platforms architecture and Java programming would be nice
Telecom architectures concepts and Networking knowledge would be nice
Good knowledge of Virtualization and cloud concepts and hands on experience with public cloud
Big Data and Artificial Intelligence / Machine Learning / Deep Learning concept
Availability to work on-call
Proficiency in English
Ability to react quickly, also very good communication and collaboration skills
Perseverance, interest in documenting and problem solving, practical spirit, advising, helping and developing others, tact, understanding, ambition, self-confidence
Analytical technical thinking
Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.
Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.